We are hiring a Customer Support Specialist to provide technical assistance and resolve customer inquiries. This role requires excellent communication skills and a passion for helping customers succeed with our products.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Troubleshoot technical issues and provide step-by-step solutions.
* Escalate complex issues to the appropriate technical teams.
* Document customer interactions and solutions in the support database.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Proficiency in CRM and support ticketing systems.