We are seeking a Customer Support Specialist to provide exceptional service to our clients. You will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various channels.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
* Troubleshoot and resolve customer issues, escalating complex problems as needed.
* Maintain accurate records of customer interactions and resolutions.
* Proactively identify and address potential customer concerns.
* Collaborate with other teams to ensure seamless customer experience.

Required Skills:
* Strong communication skills.
* Proficiency in Arabic and English.
* Ability to handle clients professionally.
* Efficient problem-solving skills.