As a Customer Support Specialist, youll assist our UK and US customers, providing clear communication and resolving issues. Youll need to be available to work during both UK and US business hours. Key Responsibilities: Provide customer support to UK and US clients via phone, email, and live chat. Resolve customer inquiries, complaints, and requests professionally. Keep accurate records of customer interactions in our CRM system. Work with internal teams to address customer issues. Stay informed about our products and services to provide the best support.