We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Specialists. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include resolving customer inquiries, offering product guidance, and ensuring a seamless experience for every customer interaction. **Key Responsibilities:** - Respond to customer inquiries via phone, email, and chat promptly and professionally. - Provide accurate information and troubleshoot issues to resolve customer concerns. - Maintain a high level of product knowledge to assist customers effectively. - Record and track customer interactions and resolutions in the companys CRM system. - Work collaboratively with the team to meet and exceed customer satisfaction goals. **Qualifications:** - Excellent communication skills in English and Urdu. - Prior experience in a customer support role is preferred but not mandatory. - Ability to handle high-pressure situations and remain calm under stress. - Strong problem-solving skills and attention to detail. - Proficiency in using computers and CRM software. **What We Offer:** - Competitive salary package: PKR 35,000 basic + PKR 15,000 commission. - Opportunity to work with a dynamic and supportive team. - Morning shift only, ensuring work-life balance. - Professional development and growth opportunities. **How to Apply:** If you are passionate about customer service and eager to grow in a supportive environment, we would love to hear from you! Please whatsapp your updated resume at 03201334544 with the subject line "Customer Support Specialist - Karachi."