A fast-growing logistics and delivery company, is seeking reliable and motivated customers support officer to join our growing team. The ideal candidate will serve as the first point of contact for our customers ensuring excellent service and timely resolution of inquiries Responsibilities: > Respond promptly to customer inquiries via physical interaction, phone, email and social media. > Provide accurate information about our services, pricing and delivery status > Maintain customer records and update databases with accurate information > Build and maintain positive relationships with clients. > Collaborate with the operations team to ensure smooth delivery experiences Requirement: > Minimum of OND/HND/BSc. qualification in any field. > Previous experience in customer support or related role is an advantage. > Excellent communication and interpersonal skills > Strong problem solving skills and attention to detail. > Strong sense of responsibility, honesty and time management > Proficiency in Microsoft Office tools and basic computer applications.