We are seeking a dedicated Customer Representative to provide exceptional service and support to our clients. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Provide product and service information to customers.
* Maintain accurate customer records and documentation.
* Escalate complex issues to appropriate departments.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to work in a fast-paced environment.
* Proficiency in customer service software.
3565 jobs available