Supervise and support the core operational team (Social Media Specialists, Content Writers, Media Buyers, Graphic Designers, Videographers, and Editors) Manage workload distribution and monitor daily task execution to ensure timely and quality output Step in to fill operational gaps in case of absence, overload, or delivery delays Act as the strategic partner for clients (existing and new) Translate marketing goals into comprehensive strategies, content plans, and advertising blueprints Maintain consistent communication with clients to align expectations and performance Ensure full delivery of marketing services with measurable outcomes Plan, oversee, and evaluate advertising campaigns across Meta, Google, TikTok, LinkedIn, and other platforms Troubleshoot underperforming campaigns and optimize based on KPIs Collaborate with media buyers and creatives to deliver high ROI results Design and refine workflows for team productivity and collaboration Implement and train the team on tools like ClickUp, Notion, Trello, Google Workspace, etc. Track team performance and ensure alignment with deadlines and client briefs Take initiative to resolve internal team issues and client escalations with calm and professionalism Be flexible with working hours when urgent cases arise, or deadlines are tight .