The Director of Rooms is responsible for overseeing all aspects of the rooms division, ensuring guest satisfaction and efficient operations. This role involves managing front office, housekeeping, and guest services to maintain high standards of quality and service.

Key Responsibilities:
* Manage and supervise the front office, housekeeping, and guest services departments.
* Ensure guest satisfaction by addressing complaints and resolving issues promptly.
* Develop and implement policies and procedures for the rooms division.
* Monitor and control expenses to meet budgetary guidelines.
* Train and develop staff to provide excellent service.

Required Skills:
* Strong leadership and management skills
* Excellent communication and interpersonal abilities
* Proficiency in hotel management systems
* Exceptional problem-solving skills