The Door Attendant Team Leader is responsible for leading a team of door attendants, providing exceptional guest service, and ensuring a welcoming and safe environment at the hotel entrance. This role requires strong leadership, communication, and customer service skills.
Key Responsibilities:
* Supervise and train door attendant team members.
* Greet guests and assist with luggage.
* Ensure the entrance area is clean and organized.
* Coordinate with valet and other departments.
* Handle guest inquiries and provide information.
Required Skills:
* Leadership and team management
* Excellent communication and interpersonal skills
* Customer service and problem-solving abilities
* Knowledge of hotel services and local area
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