The Duty Manager is responsible for ensuring the smooth and efficient operation of the hotel, providing exceptional guest service, and maintaining a safe and secure environment. This role requires strong leadership, problem-solving, and communication skills.

Key Responsibilities:
* Oversee daily operations and ensure adherence to standards.
* Handle guest complaints and resolve issues promptly.
* Supervise staff and provide training and guidance.
* Conduct regular inspections to maintain quality and safety.
* Prepare reports and analyze data to improve performance.

Required Skills:
* Leadership and team management
* Excellent communication and interpersonal skills
* Problem-solving and decision-making abilities
* Knowledge of hotel operations and guest service standards