The Duty Manager is responsible for ensuring the smooth and efficient operation of the hotel during their shift. This role involves overseeing all departments, handling guest complaints, and ensuring guest satisfaction.

Key Responsibilities:
* Manage day-to-day operations of the hotel during the shift.
* Handle guest complaints and resolve issues promptly.
* Ensure all departments are functioning efficiently.
* Conduct regular inspections of the hotel premises.
* Train and supervise staff.

Required Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Leadership skills
* Hospitality experience