We are looking for a dedicated Duty Manager to oversee daily operations and ensure exceptional guest experiences. The Duty Manager will be responsible for maintaining high standards of service, handling guest inquiries and complaints, and supervising staff.

Key Responsibilities:
* Manage daily operations and ensure smooth functioning.
* Handle guest inquiries, requests, and complaints promptly and professionally.
* Supervise and support staff, providing guidance and training.
* Ensure compliance with health, safety, and security standards.
* Prepare reports and maintain accurate records.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving and decision-making abilities.
* Ability to work under pressure and handle stressful situations.
* Proficiency in using hotel management software.