We are looking for a proactive and customer-focused Duty Manager to ensure the smooth operation of our hotel during assigned shifts. The Duty Manager will be the main point of contact for guests and staff, resolving issues and ensuring a high level of service.

Key Responsibilities:
* Oversee hotel operations during assigned shifts.
* Handle guest complaints and resolve issues promptly.
* Supervise and support hotel staff.
* Ensure compliance with safety and security procedures.
* Prepare shift reports and communicate with other departments.

Required Skills:
* Experience in hotel operations.
* Excellent problem-solving and communication skills.
* Ability to work under pressure.