Job Overview

We are seeking a highly organized and proactive Duty Manager to oversee daily operations and ensure exceptional guest experiences. The Duty Manager will be responsible for managing staff, resolving guest issues, and maintaining a smooth and efficient operation. This role requires strong leadership skills and a commitment to providing excellent service.

Key Responsibilities

• Supervise and coordinate daily operations.
• Manage and train staff to ensure high performance.
• Handle guest complaints and resolve issues promptly.
• Ensure compliance with company policies and procedures.
• Monitor and maintain safety and security standards.

Required Skills

• Excellent leadership and management skills.
• Strong problem-solving abilities.
• Exceptional customer service skills.
• Good communication and interpersonal skills.