Job Overview

We are seeking a dedicated and detail-oriented Duty Officer to ensure the smooth and efficient operation of our cinema location. The Duty Officer will be responsible for overseeing daily activities, ensuring customer satisfaction, and maintaining a safe and secure environment for both staff and patrons.

Key Responsibilities

• Supervise and coordinate daily cinema operations, including opening and closing procedures.
• Address and resolve customer inquiries, complaints, and issues promptly and professionally.
• Ensure compliance with all safety and security protocols, including emergency procedures.
• Monitor and maintain the cleanliness and functionality of the cinema premises.
• Assist in training and supervising staff, providing guidance and support as needed.

Required Skills

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in using MS Office.
• Ability to handle stressful situations and make quick decisions.