TalentAQ

TalentAQ

Embedded Service Coordinator

Customer ServiceFull TimeSanta Monica, California

Job Description

<h3>Overview</h3><p>We are seeking a detail-oriented and proactive Embedded Service Coordinator to manage and support our embedded service operations. The ideal candidate will ensure seamless service delivery, maintain strong client relationships, and coordinate internal resources to meet service level agreements. This role requires excellent communication skills and the ability to thrive in a fast-paced environment.</p><h3>Key Responsibilities</h3><ul><li>Coordinate and schedule service activities with clients and internal teams.</li><li>Monitor service performance and address any issues promptly.</li><li>Maintain accurate records of service requests, activities, and outcomes.</li><li>Provide regular updates to clients on service progress and status.</li><li>Collaborate with technical teams to resolve complex service issues.</li></ul><h3>Required Skills</h3><ul><li>Strong organizational and coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in using service management software.</li><li>Ability to prioritize tasks and manage time effectively.</li></ul>

Overview

We are seeking a detail-oriented and proactive Embedded Service Coordinator to manage and support our embedded service operations. The ideal candidate will ensure seamless service delivery, maintain strong client relationships, and coordinate internal resources to meet service level agreements. This role requires excellent communication skills and the ability to thrive in a fast-paced environment.

Key Responsibilities

  • Coordinate and schedule service activities with clients and internal teams.
  • Monitor service performance and address any issues promptly.
  • Maintain accurate records of service requests, activities, and outcomes.
  • Provide regular updates to clients on service progress and status.
  • Collaborate with technical teams to resolve complex service issues.

Required Skills

  • Strong organizational and coordination skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in using service management software.
  • Ability to prioritize tasks and manage time effectively.

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