TalentAQ

TalentAQ

English, Spanish & Bilingual Customer Service Representative

Customer ServiceFull TimeFresherRemote

Required Skills
3 skills

English
Spanish
Bilingual

Job Description

<p>We are seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will handle inquiries, resolve issues, and ensure customer satisfaction through various communication channels.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Troubleshoot and resolve customer issues in a timely manner.<br/>* Maintain accurate records of customer interactions and transactions.<br/>* Escalate complex issues to appropriate personnel.<br/>* Provide product and service information to customers.</p><p>Required Skills:<br/>* Excellent communication skills.<br/>* Strong problem-solving abilities.<br/>* Proficiency in using CRM software.<br/>* Ability to work in a fast-paced environment.</p>

We are seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will handle inquiries, resolve issues, and ensure customer satisfaction through various communication channels.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Troubleshoot and resolve customer issues in a timely manner.
* Maintain accurate records of customer interactions and transactions.
* Escalate complex issues to appropriate personnel.
* Provide product and service information to customers.

Required Skills:
* Excellent communication skills.
* Strong problem-solving abilities.
* Proficiency in using CRM software.
* Ability to work in a fast-paced environment.

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