Job Description
The Employee Relations Specialist will be responsible for managing and resolving employee relations issues within the contact center. This role involves working closely with management and staff to address and resolve workplace concerns, ensure compliance with company policies and procedures, and promote a positive and collaborative work environment.The Employee Relations Specialist will be responsible for managing and resolving employee relations issues within the contact center. This role involves working closely with management and staff to address and resolve workplace concerns, ensure compliance with company policies and procedures, and promote a positive and collaborative work environment.