We are seeking a detail-oriented and customer-focused Front Desk/Medical Assistant to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations and providing administrative and clinical support to ensure efficient patient flow and quality care.
Key Responsibilities:
- Greet patients, verify insurance information, and update patient records.
- Schedule appointments, manage phone calls, and handle correspondence.
- Assist with basic clinical tasks such as taking vital signs and preparing patients for examination.
- Maintain a clean and organized reception area.
- Ensure compliance with HIPAA regulations and maintain patient confidentiality.
Required Skills:
- Excellent communication and interpersonal skills.
- Proficiency in electronic health records (EHR) systems.
- Strong organizational and multitasking abilities.
- Knowledge of medical terminology and procedures.