We are looking for a friendly and efficient Front Desk Officer to provide exceptional service to our guests. The ideal candidate will handle check-ins, check-outs, and guest inquiries, ensuring a positive and welcoming experience.

Key Responsibilities:
* Greet guests and handle check-in/check-out procedures.
* Answer phone calls and respond to guest inquiries.
* Provide information about hotel services and local attractions.
* Handle guest complaints and resolve issues promptly.
* Maintain a clean and organized front desk area.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong customer service orientation.
* Proficiency in basic computer applications.
* Ability to handle multiple tasks simultaneously.