We are looking for a Front Desk Specialist to handle front office administrative tasks, including managing phone calls, scheduling appointments, and providing excellent customer service. The ideal candidate should be organized, detail-oriented, and possess strong communication skills.
Key Responsibilities:
* Manage a high volume of incoming calls and direct them appropriately.
* Schedule and confirm patient appointments.
* Handle eligibility verifications and insurance inquiries.
* Greet and assist visitors in a professional manner.
* Maintain accurate records and update patient information.
Required Skills:
* Excellent communication and interpersonal skills.
* Experience with appointment scheduling software.
* Ability to handle a high call volume.
* Knowledge of eligibility verification processes.
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