Job Overview

We are seeking a dedicated and experienced Front of House Head of Department to lead our service team. The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, and maintaining a positive dining environment. This role requires strong leadership skills, attention to detail, and a passion for hospitality.

Key Responsibilities

• Oversee daily operations of the front of house.
• Train and supervise front of house staff.
• Ensure customer satisfaction through excellent service.
• Manage reservations and seating arrangements.
• Handle customer complaints and resolve issues promptly.

Required Skills

• Excellent communication and interpersonal skills.
• Strong leadership and management abilities.
• Knowledge of restaurant operations.
• Ability to handle stressful situations.