We are looking for a Front Office Associate to assist with daily front desk operations and provide excellent guest service. The ideal candidate will handle guest check-ins/check-outs, answer inquiries, and ensure a positive experience for all guests.
Key Responsibilities:
- Assist with guest check-in and check-out.
- Answer phone calls and respond to inquiries.
- Provide information about hotel services and local attractions.
- Handle guest requests and resolve issues.
- Maintain a clean and organized front desk area.
Required Skills:
- Excellent communication and interpersonal skills.
- Basic computer skills.
- Ability to multitask and prioritize.
- Customer-focused attitude.