We are looking for a highly organized and customer-focused Front Office Manager to oversee all front desk operations. The ideal candidate will ensure efficient and smooth guest services, manage staff, and maintain a high level of guest satisfaction.
Key Responsibilities:
* Manage and supervise the front office team, ensuring excellent service delivery.
* Handle guest check-ins and check-outs efficiently and courteously.
* Resolve guest complaints and issues promptly and professionally.
* Train and mentor front office staff to meet service standards.
* Monitor and manage room inventory and availability.
Required Skills:
* Proven experience in front office management.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Proficiency in hotel management software.
8324 jobs available