We are seeking a dedicated Front Office Manager to lead our front desk team. The ideal candidate will be responsible for ensuring smooth and efficient front office operations, providing exceptional customer service, and managing staff effectively.

Key Responsibilities:

• Supervise and train front office staff.
• Ensure excellent customer service and resolve guest issues.
• Manage reservations and check-in/check-out processes.
• Maintain accurate records and handle payments.
• Implement and enforce front office policies and procedures.

Required Skills:

• Strong leadership and customer service skills.
• Excellent communication and problem-solving abilities.
• Proficiency in hotel management software.