We are seeking a dedicated Guest Relation Manager to ensure exceptional guest experiences. You will be responsible for addressing guest needs, resolving issues, and maintaining a high level of customer satisfaction.

Key Responsibilities:
* Proactively engage with guests to ensure their needs are met.
* Handle guest complaints and resolve issues promptly and efficiently.
* Coordinate with other departments to fulfill guest requests.
* Maintain a thorough knowledge of hotel services and amenities.
* Build and maintain strong relationships with guests.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to work in a fast-paced environment.
* Customer-focused mindset.