We are seeking a highly motivated and personable Guest Relation Manager to join our team. As a Guest Relation Manager, you will be responsible for ensuring exceptional guest experiences and building lasting relationships with our clientele.

Key Responsibilities:

• Proactively engage with guests to understand their needs and preferences.
• Handle guest inquiries, requests, and complaints promptly and efficiently.
• Coordinate with various departments to ensure seamless service delivery.
• Maintain a high level of knowledge about hotel services, amenities, and local attractions.
• Anticipate guest needs and provide personalized recommendations.

Required Skills:

• Excellent communication and interpersonal skills.
• Fluency in Arabic and Russian is essential.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.