TalentAQ

TalentAQ

Guest Relation Officer

HospitalityFull TimeFresherJakarta, Jakarta

Job Description

<p>We are looking for a Guest Relation Officer to provide exceptional service to our guests. You will be responsible for greeting guests, handling inquiries, and ensuring their needs are met throughout their stay.</p><p>Key Responsibilities:<br/>* Greet guests upon arrival and departure.<br/>* Handle guest inquiries and resolve complaints.<br/>* Provide information about hotel services and local attractions.<br/>* Coordinate with other departments to fulfill guest requests.<br/>* Maintain a positive and professional attitude.</p><p>Required Skills:<br/>* Excellent communication skills<br/>* Strong problem-solving abilities<br/>* Ability to work in a fast-paced environment<br/>* Customer service experience</p>

We are looking for a Guest Relation Officer to provide exceptional service to our guests. You will be responsible for greeting guests, handling inquiries, and ensuring their needs are met throughout their stay.

Key Responsibilities:
* Greet guests upon arrival and departure.
* Handle guest inquiries and resolve complaints.
* Provide information about hotel services and local attractions.
* Coordinate with other departments to fulfill guest requests.
* Maintain a positive and professional attitude.

Required Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Ability to work in a fast-paced environment
* Customer service experience