We are seeking a personable and professional Guest Relations Executive to ensure exceptional patient experiences within our healthcare facility. The Guest Relations Executive will be responsible for addressing patient inquiries, resolving concerns, and providing support to enhance patient satisfaction.

Key Responsibilities:

• Greet and assist patients and visitors with a welcoming and helpful attitude.
• Address patient inquiries and resolve concerns in a timely and effective manner.
• Coordinate patient services and ensure a smooth and comfortable experience.
• Gather patient feedback and identify areas for improvement.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution skills.
• Ability to maintain a positive and professional demeanor.