We are seeking a dedicated Guest Relations Manager to enhance guest satisfaction and loyalty. The Guest Relations Manager will be responsible for creating personalized experiences, addressing guest concerns, and ensuring a high level of service throughout their stay.

Key Responsibilities:
* Develop and implement guest relation strategies.
* Handle guest inquiries and complaints.
* Coordinate with hotel departments to fulfill guest requests.
* Maintain guest profiles and preferences.
* Ensure guest satisfaction and loyalty.

Required Skills:
* Excellent interpersonal skills.
* Strong problem-solving abilities.
* Customer service experience.
* Attention to detail.