We are seeking a Guest Relations Team Leader to manage and coordinate guest services, ensuring exceptional guest experiences. The Team Leader will supervise the guest relations team, handle guest requests, and resolve any issues to maintain high satisfaction levels.

Key Responsibilities:
* Supervise and train the guest relations team.
* Handle guest inquiries, requests, and complaints promptly.
* Ensure personalized and attentive service to all guests.
* Coordinate with other departments to fulfill guest needs.
* Monitor guest feedback and implement improvements.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Leadership and team management skills.
* Customer-focused approach.