We are looking for a friendly and professional Guest Service Agent to provide exceptional service to our guests. As a Guest Service Agent, you will be responsible for greeting guests, handling check-in and check-out procedures, answering inquiries, and resolving any issues or complaints in a timely and efficient manner.

Key Responsibilities:
* Greet guests upon arrival and provide a warm and welcoming experience.
* Handle check-in and check-out procedures efficiently and accurately.
* Answer guest inquiries and provide information about hotel services and local attractions.
* Resolve guest complaints and issues in a professional and timely manner.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong customer service orientation.
* Ability to handle stressful situations and resolve conflicts.