We are looking for a reliable and customer-focused Guest Service Agent (Night Audit) to provide exceptional service to our guests during the night shift. The Night Auditor will be responsible for checking in and checking out guests, handling guest inquiries and complaints, and performing night audit duties.

Key Responsibilities:
* Check in and check out guests efficiently.
* Handle guest inquiries and complaints promptly and professionally.
* Perform night audit duties, including balancing accounts and preparing reports.
* Ensure the safety and security of guests and the property.
* Provide excellent customer service at all times.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Attention to detail and accuracy.
* Ability to work independently and as part of a team.