We are looking for a Guest Service Agent to provide exceptional service to our hotel guests. As the first point of contact, you will play a crucial role in ensuring guest satisfaction and creating a welcoming atmosphere.

Key Responsibilities:
* Greet guests upon arrival and assist with check-in/check-out procedures.
* Respond to guest inquiries and resolve any issues or complaints promptly.
* Provide information about hotel services, amenities, and local attractions.
* Handle phone calls and reservations with professionalism and efficiency.
* Maintain a clean and organized front desk area.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to work in a fast-paced environment.
* Proficiency in using hotel management software.