We are looking for a Guest Service Associate to provide excellent customer service and ensure guest satisfaction. You will be the first point of contact for guests and will handle their requests, inquiries, and complaints.

Key Responsibilities:
* Greet guests upon arrival and assist with check-in/check-out procedures.
* Respond to guest inquiries and resolve complaints in a timely and professional manner.
* Provide information about hotel services, amenities, and local attractions.
* Maintain a clean and organized front desk area.
* Handle cash and credit card transactions accurately.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to work in a fast-paced environment.
* Proficiency in using hotel management software.