We are looking for a Helpdesk Operator to provide technical assistance and support to end-users. The ideal candidate will have excellent communication skills and a strong customer service orientation. This role requires the ability to troubleshoot technical issues and provide timely solutions.
Key Responsibilities:
* Respond to user inquiries via phone, email, and chat.
* Troubleshoot technical issues and provide solutions.
* Escalate complex issues to appropriate teams.
* Document all support interactions.
Required Skills:
* Technical troubleshooting skills.
* Excellent communication skills.
* Customer service orientation.
* Basic IT knowledge.
10000 jobs available