Deluxe Hotel Apartments is a luxurious establishment located in the heart of Khalifa City, Abu Dhabi. We provide high-quality accommodation services and exceptional customer service to both short-term and long-term guests. We are currently looking for an experienced and friendly Hotel Receptionist to join our team and enhance our guest experience. Key Responsibilities: - Greet and welcome guests upon arrival, ensuring a warm and professional first impression. - Handle check-ins, check-outs, and reservations efficiently, providing all necessary information to guests. - Answer phone calls, respond to emails, and manage guest inquiries promptly and courteously. - Maintain accurate records of guest information, reservations, and billing. - Assist guests with any special requests, amenities, or concierge services during their stay. - Monitor and maintain cleanliness and organization of the front desk area. - Collaborate with other hotel departments to ensure seamless guest experiences. - Resolve guest complaints or concerns in a professional manner, ensuring customer satisfaction. - Ensure all reception duties are completed in a timely and effective manner.