<ul><li>Handle inbound & outbound calls from US customers</li><li>Resolve queries with empathy & professionalism</li><li>Ensure process compliance and meet performance metrics</li><li>Maintain confidentiality of sensitive customer data</li><li>Achieve high levels of customer satisfaction and first-call resolution</li></ul>
Handle inbound & outbound calls from US customers
Resolve queries with empathy & professionalism
Ensure process compliance and meet performance metrics
Maintain confidentiality of sensitive customer data
Achieve high levels of customer satisfaction and first-call resolution