We are looking for an IT Help Desk Specialist to provide technical support to our employees. The ideal candidate will have experience in IT support, strong communication skills, and excellent customer service skills.

Key Responsibilities:
* Install and troubleshoot PCs, software, and network issues.
* Provide technical support to end-users.
* Document support requests and resolutions.
* Escalate complex issues to senior IT staff.
* Maintain a positive and helpful attitude.

Required Skills:
* Experience in IT support/help desk.
* Strong communication skills.
* Excellent customer service skills.