Job Overview
We are seeking a dedicated IT Specialist to provide technical support and maintain our IT infrastructure. The ideal candidate will have a strong understanding of computer systems and networks, and a passion for helping others.
Key Responsibilities
- Provide technical support to end-users.
- Install and configure computer hardware and software.
- Troubleshoot and resolve IT issues.
- Maintain network and server infrastructure.
- Ensure data security and integrity.
Required Skills
- Proficiency in Windows and macOS operating systems.
- Strong understanding of networking protocols.
- Excellent problem-solving and communication skills.
- Experience with help desk ticketing systems.