Overview
We are seeking a skilled IT Support Executive to provide technical assistance and support to our organization's computer systems, hardware, and software. The ideal candidate will troubleshoot technical issues, maintain IT infrastructure, and ensure smooth operation of IT services.
Key Responsibilities
- Provide technical support to end-users via phone, email, or in-person.
- Troubleshoot hardware, software, and network issues.
- Install, configure, and maintain computer systems and applications.
- Document technical issues and resolutions.
- Assist with IT projects and upgrades.
Required Skills
- Strong knowledge of computer hardware and software.
- Excellent troubleshooting skills.
- Experience with network configuration and maintenance.
- Strong communication and customer service skills.