We are seeking a reliable IT Support Specialist to provide technical assistance to our users. The ideal candidate will have excellent problem-solving skills and a customer-focused attitude. This role involves troubleshooting hardware and software issues, installing and configuring computer systems, and providing training to users.

Key Responsibilities:
* Provide technical assistance to users via phone, email, or in person.
* Troubleshoot hardware and software issues.
* Install and configure computer systems and peripherals.
* Provide training to users on computer systems and software.
* Document IT support requests and resolutions.

Required Skills:
* Experience with troubleshooting hardware and software issues.
* Strong customer service skills.
* Excellent communication and problem-solving skills.
* Knowledge of computer systems and networking.