Job Overview

We are seeking a reliable IT Support Specialist to provide technical assistance to our employees and customers. The ideal candidate will have a strong understanding of computer systems and networks and be proficient in troubleshooting technical issues. You will respond to support requests and resolve technical problems in a timely manner.

Key Responsibilities

• Provide technical support to employees and customers.
• Troubleshoot and resolve hardware and software issues.
• Install and configure computer systems and networks.
• Maintain IT documentation and knowledge base.
• Respond to support requests and escalate issues as needed.

Required Skills

• Proficiency in computer systems and networks.
• Experience with troubleshooting technical issues.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.