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We are seeking an IT Support Specialist to provide technical assistance to our employees and ensure the smooth operation of our IT systems. The ideal candidate will have excellent troubleshooting skills and a strong understanding of computer hardware and software. This role involves resolving technical issues and providing timely support.

Key Responsibilities

• Provide technical support to end-users via phone, email, or in-person.
• Troubleshoot and resolve hardware and software issues.
• Install and configure computer systems and applications.
• Maintain and update IT documentation.
• Assist with IT projects and initiatives.

Required Skills

• Strong knowledge of computer hardware and software.
• Excellent troubleshooting and problem-solving skills.
• Experience with network administration and security.
• Excellent communication and customer service abilities.