Overview
We are seeking a skilled IT System Support professional to ensure the smooth operation of our IT infrastructure. The ideal candidate will provide technical assistance, troubleshoot system issues, and maintain system efficiency. This role requires a proactive approach to problem-solving and a strong understanding of IT systems.
Key Responsibilities
- Provide technical support and troubleshooting for IT systems.
- Monitor system performance and identify potential issues.
- Install and configure hardware and software.
- Maintain system security and data integrity.
- Document system issues and resolutions.
Required Skills
- Proficiency in operating systems (Windows, Linux).
- Strong troubleshooting and problem-solving skills.
- Knowledge of network protocols and security.
- Excellent communication and interpersonal skills.