We are looking for an IT Tech. Support Specialist to provide technical assistance and support to our employees. The IT Tech. Support Specialist will be responsible for troubleshooting hardware and software issues, resolving technical problems, and ensuring the smooth operation of our IT systems.

Key Responsibilities:
• Provide technical support to employees via phone, email, and in-person.
• Troubleshoot hardware and software issues.
• Install and configure computer systems and applications.
• Maintain accurate records of support requests and resolutions.
• Assist with IT projects and initiatives.

Required Skills:
• Strong knowledge of computer hardware and software.
• Excellent troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.