Collaborate with business stakeholders and other relevant departments to gather and document detailed business requirements. Analyze and assess current business processes and workflows to identify inefficiencies or areas for improvement. Translate business needs into clear, actionable technical requirements and user stories for development teams. Lead cross-functional teams to implement process improvements, software solutions, and new tools that enhance operational efficiency within the mortgage and lending lifecycle. Provide strategic insights and direction to stakeholders to ensure business objectives are met. Manage and prioritize multiple projects, ensuring timely and successful delivery of initiatives. Act as a mentor and guide to junior analysts and team members. Identify bottlenecks and propose solutions to streamline operations. Collaborate with stakeholders to implement best practices. Develop and maintain dashboards, reports, and key performance indicators (KPIs) to monitor the performance of lending operations and identify areas for improvement. Use data analysis to support decision-making and business strategy, ensuring that data-driven solutions are implemented. Good understanding and working experience in Mortgage and Lending or Banking Domain.