Data Management: Performing data entry and meticulous data review to ensure accuracy in immigration forms and accounting software. Document Drafting & Review: Drafting, reviewing, and proofreading documents (both formal and informal like emails). Digital Organization: Maintaining and organizing our digital file system and records across tools to ensure teammates are always accessing clean and tidy systems. Scheduling: Managing calendars across the team, organizing and booking meetings and appointments. Inbound/Outbound Calls: Communicating with clients and service providers (over phone and video). Researching: Staying up-to-date with changes in Canadian immigration legislation and procedures, and communicating those findings to relevant team members.