Job Overview
We are seeking a highly organized and proactive Operations Manager to oversee the daily operations of our vacation homes. The ideal candidate will ensure smooth processes, excellent guest experiences, and high property standards. This role requires a strong leader with exceptional problem-solving skills and a commitment to maintaining the highest levels of quality and efficiency.
Key Responsibilities
- Manage and coordinate daily operations across all vacation home properties.
- Ensure properties are well-maintained and meet guest expectations.
- Develop and implement operational policies and procedures.
- Address and resolve any guest issues or complaints promptly and effectively.
- Monitor and manage operational costs to maximize profitability.
Required Skills
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in property management software.