We are looking for a Patient Help Desk Executive to provide excellent customer service and support to our patients. The ideal candidate will be responsible for answering patient inquiries, resolving issues, and ensuring patient satisfaction.

Key Responsibilities:

• Respond to patient inquiries via phone, email, and chat.
• Provide accurate information about services and procedures.
• Schedule appointments and manage patient records.
• Resolve patient complaints and escalate issues as needed.
• Maintain a high level of professionalism and empathy.

Required Skills:

• Excellent communication skills
• Strong problem-solving abilities
• Proficiency in using CRM software
• Ability to work in a fast-paced environment